Essay about Quantitative Research Article Review - 1175 Words

A Quantitative Research Article Review Shannon Davis TSU Role Development 5040 Dr. DeCuir September 28, 2012 A Quantitative Research Article Review I chose to critique the peer reviewed publication A Quantitative Correlational Study on the Impact of Patient Satisfaction on a Rural Hospital. There are various reasons why I chose this article. I am an agency nurse and work at various different emergency departments around Middle Tennessee. Most of them are concerned about patient satisfaction scores and are frequently called into meetings regarding these scores. Staff at most of these hospitals can be called to the carpet as you may say if we have unsatisfactory reports from patients. This can be very frustrating because not all†¦show more content†¦The method of the study was an ex post facto correlational study and somewhat vague. The hypothesis was clearly stated in this article and two were used. The two used were, â€Å"No correlation exists between the hospitals allied health care department’s revenue and various measures of allied health care customer satisfaction from April 2008 to April 2010† and à ¢â‚¬Å"A correlation exists between the hospital’s allied health care department’s revenue and various measures of allied health care customer satisfaction from April 2008 to April 2010† (Ellis-Jacobs, 2011, p. 2). The article also discussed the research question for the study which is, â€Å"what is the relationship, if any, between allied health care practitioners’ customer service skills and a hospital’s gross revenue† (Ellis-Jacobs, 2011, p. 2). The sample â€Å"involved 25 months of historical satisfaction survey mean scores and revenue statements from a rural hospital in northeastern Oklahoma† (Ellis-Jacobs, 2011, p. 2). â€Å"The current study involved identifying a relationship between two variables: the customer service skills of allied health care practitioners and a hospital’s financial success. The current study included data in the form of statistical figures and table. Revenue reports and patient satisfaction surveys for the same period were also analyzed (Ellis-Jacobs, 2011, p. 2). The target population was vaguely identified along with aims and theShow MoreRelatedQuantitative Research Article Review Essay2100 Words   |  9 PagesQuantitative Research Article Review The quantitative research article that I chose to review was a study completed by Dougherty and Thompson (2009), found in Research in Nursing Health. 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